How did we added quote action in UBS?

This is how we ended up,

Adding Quote action in our bucket of UBS CHAT for you.🙂

1 day,

I was discussing with

Project developing team for next improvements in UBS CHAT.

Everyone was allowed to speak.

Whatever they feel can share and can be considered if it’s reasonable.

One by one, all started sharing.

And I was noting it down.

Finally, a One UBSian said by raising his hand

“Sir, me ek baat batau…”

I said, “Jaroor, jaroor batayiye.”

He said: 

“Sir, I noticed one thing which is not there in our chat box.”

I took seat, He added,

“In WhatsApp web, as soon as you double tap on empty space of message box, that message gets quoted, Where in our chat box, people have to go to more action .”

This brought a smile to my face

And everyone clapped for him.

We executed it.

& found great reviews from beta customers for this.

The best idea,

always come from the discussion. 🙂

#Alpeshdiary

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